JollyDriversCompliance, state by state · WA
Western Australian on-demand transport compliance with JollyDrivers
How far JollyDrivers goes towards Western Australia's Transport (Road Passenger Services) Act 2018 today — on-demand booking service authorisation, driver and vehicle authorisations, safety duties — and what isn't built for Western Australia yet.
Checked against the legislation in force on 26 September 2026. This page explains how JollyDrivers works; it is not legal advice. The regulator has the last word.
Western Australia at a glance
- The booking business holds
- On-demand booking service authorisation
- The driver holds
- Passenger transport driver authorisation
- The vehicle needs
- Authorisation of the vehicle for on-demand passenger transport
- Per-trip levy
- None since the on-demand passenger transport levy ended on 1 June 2022
- Safety system
- Safety duties under the Transport (Road Passenger Services) Act 2018
- Records and reporting
- As the authorisation conditions require
- JollyDrivers here
- National tools only National tools only — no Western Australian document catalogue, safety-plan templates or course yet.
The rulebook
- Transport (Road Passenger Services) Act 2018 (WA) and the Transport (Road Passenger Services) Regulations 2020 (WA) — authorisation of on-demand booking services, drivers and vehicles, and the safety duties that apply to them.
- The regulator is the Department of Transport's On-demand Transport team.
JollyDrivers has not written a Western Australian state pack yet, so this page is general. Check the detail with the Department.
Every step of the way
JollyDrivers' national tools apply here as everywhere: documents with expiry dates and operator approval, one door for every booking, the eligibility check at assignment (it warns rather than refuses today, and has no Western Australian document types to check against yet), stage stamps on every trip, the case register, tax invoices in the operator's own Xero, and the booking's full history kept.
The booking business
A business taking on-demand bookings needs an on-demand booking service authorisation and carries safety duties under the Act.
Built The booking record, event history, case register and invoicing work the same here as anywhere. Not built yet No Western Australian safety-plan templates. Yours to do Holding the authorisation.
Drivers
Drivers need a passenger transport driver authorisation.
Partly built Documents can be stored with expiry dates and approved by the operator, but no Western Australian authorisation document type is seeded yet.
Vehicles
Vehicles used for on-demand passenger transport must be authorised for it.
Partly built Vehicles carry their own documents and a service log; no Western Australian vehicle document types are seeded, and a booking does not yet snapshot which vehicle did the trip.
Safety and fatigue
Built Hours counted from trips across every operator on JollyDrivers, against the driver's own cap, with history reports. Built — switched on by choice The warning when a job would pass the cap.
Incidents and complaints
Built The case register records complaints and incidents on the operator's own books. Not built yet No Western Australian notification test or deadline yet.
Records, fares and levies
Western Australia charged an on-demand passenger transport levy from 1 April 2019 to fund the taxi plate buyback. It ended early, on 1 June 2022, and there is no per-trip levy today.
Built Every booking is kept with its full history, and tax invoices go into the operator's own Xero.
Privacy
Built Operators see only their own bookings, driver documents move only by recorded consent and are encrypted at rest, and privacy requests are tracked. Not built yet No separate consent step before a medical certificate or police check is uploaded.
Where JollyDrivers falls short
- No Western Australian document types, safety-plan templates, course or notification guidance.
- The compliance gate warns rather than refuses, and reminders are switched off, as everywhere.
Check it yourself
Operators and drivers can see what JollyDrivers holds at /portal/compliance and /portal/driver/documents. Every change JollyDrivers ships is dated at /releases.
Every state and territory
The same duties land differently across the border. The national picture and the side-by-side table are on the compliance hub.
- QLDQueenslandBooking entity authorisation (BEA)State pack built
- NSWNew South WalesBooking service provider (BSP) authorisationState pack built
- VICVictoriaBooking service provider registrationNational tools only
- SASouth AustraliaAccreditation as a centralised booking serviceNational tools only
- WAWestern AustraliaOn-demand booking service authorisationNational tools only
- TASTasmaniaOperator accreditation under the Passenger Transport Services Act 2011National tools only
- NTNorthern TerritoryApproval as a ridesharing network or operator — check the current category with the DepartmentNational tools only
- ACTAustralian Capital TerritoryTransport booking service accreditationNational tools only
JollyDrivers is booking and back-office software. It is not an authorised booking entity, booking service provider or transport operator, and it does not hold anybody's authorisation for them: the operator does, and the operator and driver stay accountable for the duties the law gives them. Statements about the law are summaries, checked on the date above against the legislation then in force; legislation changes, and the regulator's own guidance and the in-force text are the authority. Found something out of date? Tell us at hello@jollydrivers.com.au.